Jamshedpur, Jharkhand: The city has decided to have a dedicated toll-free number for parking related issues starting this month. This initiative was taken after continuous grievances and complaints were received from commuters regarding the misbehaviour of parking contractors’ employees.
There have been instances of vehicle damage as well where the staff of parking contractors sidelined by mentioning that they were only responsible for the parking and not the security of vehicles. People usually complain as to why they have to pay for parking charges when the contractors don’t even take responsibility for the safety of their vehicles. Owing to all these grievances, the Jamshedpur Notified Area Committee (JNAC) has initiated the usage of a toll-free number to attend to these. The administration also instructed to remove the line ‘Parking at owner’s risk’ from the parking payment slip.
The toll-free number will be active by the end of this month. The JNAC is getting the work completed from BSNL.